Future-proof yourself and your workforce.
The fear or dislike of technology tools can be intimidating in your day-to day life - from learning how to use your new cell phone to figuring out how to self-checkout at the grocery store.
In the workplace, using digital skills to communicate, collaborate, enhance productivity and present data findings to an audience - isn’t optional. Digital skills are defined as the ability to find, evaluate, use, share, and create content using digital devices, such as computers and smartphones. Digital skills include computer software and applications, basic digital literacy, digital devices, video conferencing, research, cloud computing, cybersecurity best practices, data analytics, Artificial Intelligence (AI) and Machine Learning (ML) and Business Intelligence (BI) and much more.
Regardless of the field in which you work, developing general technological abilities and robust digital skills will allow you to adapt faster, simplify and organize processes and are essential to a future-ready workforce. Even entry level positions will need such skills as data entry, secure information processing, email composition, and basic computer literacy.
With consistent advancements in technology, many people are concerned about being left behind or even losing their jobs or having them replaced by machine learning.
But what if you were committed to embracing technology? You adopt a growth mindset. It becomes part of your organization’s learning culture. With strategic opportunities to practice in real world situations to use technology in an open-minded way.
Don’t let the complexity of technology mess with your confidence or stand in the way of you or your team meeting the demands of the future. Today’s workforce simply cannot rely on machine learning alone. The human element is still essential. Are you equipped to be part of the digital workforce?
Our mission is to demystify technology to empower individuals with essential digital skills and knowledge to access information effectively, participate actively in society, and contribute meaningfully to the evolving digital world.
What sets us apart is our personalized, hands-on approach and our ability to simplify complex topics.
Unlike our competitors, who offer a one size fits all solution, QPCT can customize our training and workshops to focus on the skills you want and need, while being flexible to your schedule. We break down complex topics into smaller, bite-sized parts that are easier to retain. All of which provides benefits far beyond simply learning something new. Land that next job. Achieve that promotion. Streamline your daily life.
Invest in yourself. Invest in your team. Become future-proof.
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Michelle Unger, DIGITAL SKILLS FACILITATOR/OWNER
Michelle has more than two decades of experience, as a certified media specialist and applications trainer, to empower learners of all ages and stages reach their fullest potential. She specializes in an individualized and patient approach, with plenty of hands-on practice, to ensure every learner leaves the workshop feeling confident with what they’ve learned and can immediately put their skills to use.
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Onsite or Online
It depends on a few factors.
Do you live within driving distance of Western New York and find that a day away from your desk would help you focus? We have a training facility in the area. Or maybe you need a bit more support and prefer to be in-person, with the camaraderie of other students and an instructor right beside you?
Onsite training, sometimes called in-person, may be a good option for you. We can bring the training to you or you can visit us at our state-of-art training facility located just south of the city of Buffalo, NY.
Do you work remotely or outside of our area, but somewhere in the United States? Do you prefer being able to take your session in the comfort of our home or office?
If so, Online Training, sometimes called remote or virtual, might make the most sense. It’s convenient and can be taken anywhere you have a computer and internet access.
Both modalities feature LIVE, instructor-led training, with hands-on practice.
If you are still unsure about your next step, connect with us and we will help you discover the solution that is perfect for you and your team.
What people are saying.
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Corporate/Organization
“Yesterday, NOCO team members from various departments took part in an Excel course led by Michelle Unger of Quality PC Training. From beginners to seasoned users, everyone picked up tips and tricks to navigate Excel more effectively. By investing in employee development, we’re not just building skills; we’re building a stronger foundation for long-term success.”
- Olivia VeRost, HR Business Partner, NOCO Energy Corp.
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Individual/Small Groups
“Michelle was very patient and knowledgeable about the content. Pleasant experience."
— Jena H. (Group PowerPoint Class)
"Best computer instructor I've had, very engaging, held attention of class, personalized instruction to needs of student."
— John G. (Group Excel Class)
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Individual/Small Groups
"All topics that were covered will help me to be more efficient in my position."
"I liked that we covered a number of different type of queries I didn't know existed and that everything we did could be applied to the work I am currently doing in my position."
"I've used reports before, but the instructor knows the ins and outs, along with tricks that I was not aware of."
"I learned so much that I can take back and use."
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Individual/Small Groups
"Michelle was very knowledgeable, patient and kind when helping all of us with questions we had. She knew every answer and was patient when I fell behind."
-Leah T. (Group Excel Class)
"Everything covered was very helpful; learned a lot of new things that Excel can do. Also learned some ways to improve what I already am doing."
"I was really impressed with all the information provided. This will be very helpful with my work."
"All topics covered were extremely useful."
"I like how class was customized to the needs of the students and how they would use the software for work."
"All aspects were tremendously helpful and will be utilized at my place of business."
"Best computer instructor I've had, very engaging, held attention of class, personalized instruction to needs of student."
"Hidden secrets were helpful."
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Corporate/Organization
"Quality PC Training developed customized training solutions to meet our needs through a mix of on-site training at our campus, and off-site training at their center. They were outstanding to work with, from communication and planning and teaching and follow-up. Our employees gave very high praise of the training they received. As an organization, we now operate with more confidence and increased productivity related to Outlook and Office 365. I would recommend them, without reservation, to help any business with computer training.”
- Brian Emerson, VP, Villa Maria College
"Quality PC Training's service and support is the best around! Whether a simple question or a complicated problem, The instructor’s expertise is phenomenal, from procedure manuals to excel spreadsheets to databases - her wealth and breadth of knowledge is unmatched! It is a pleasure working with her and I know I can always count on her support."
— Debbie Fredrickson, Executive Assistant
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Corporate/Organization
"Michelle provided an easy to understand, well-paced, informative training session that left me feeling more confident about Excel. I have utilized what I have learned during training and it has been a big benefit. I highly recommend Michelle's class. She spends time and is willing to work with you to make sure that you succeed."
— Mylous Hairston , President, Hairston Communications Group, LLC
"Michelle was very engaging. I will be contacting her again for other training for both myself and others in my organization."
— Jason H., Production Supervisor, Mentholatum USA
A New York State Certified Woman-Owned Business Enterprise
As a certified NYS Women-Owned business (WBE), government agencies and contractors can save time as they won’t be subject to the State’s competitive business requirements for procurements under $200,000. The issuing entity can “buy direct” from a back-drop contractor identified as a NYS WBE.